Privacy Policy

At Anticwp.com we respect the privacy of users and are committed to protecting their personal data in accordance with the General Data Protection Regulation (GDPR) and European legislation.

This Privacy Policy explains how we collect, store, process and protect the personal data of users who purchase WordPress themes and plugins through our website.

By using the website and completing your purchase, you accept this Privacy Policy.

 

1.What personal data do we collect?

When completing an order, we request the data necessary to provide our services:

1.1 Data provided by the user:

Name
Home Address
City
Postal Code
Telephone Number
Email Address
Order Comments or Notes (if provided)

1.2 Payment details

We do not store card numbers or sensitive banking data.
Payments are made exclusively through secure third-party providers:

  • Stripe (credit/debit cards)
  • PayPal
  • Deposit to a bank account

During payment, the provider may collect:

Full name
Email
Partial card details (not full number)
Transaction ID

1.3 Technical data collected automatically

IP address
Device type & browser
Operating system
Cookies
Browsing data (pages visited, time spent, clicks)

1.4 Analytics data

We use statistical analysis tools such as:

Google Analytics
WordPress/WooCommerce analytics
Hosting server logs

The data is anonymous and does not directly identify the user.

 

2. Why we collect your data (Processing purposes)
2.1 To complete the order

Manage purchase of corresponding digital product
Issue receipt/invoice
Send email access to theme/plugin file

2.2 For technical support

Help with product installation and usage
Troubleshooting
Manage refund requests (where applicable)

2.3 For security and functionality of the website

Protection from security attacks
Monitoring malicious activity
Ensuring proper checkout operation

2.4 To improve our services

Traffic Analysis (Analytics)
Content and User Experience Optimization
Functional & Product Upgrades

2.5 For communication

Send order updates
Respond to support requests

(We do not send newsletters without explicit consent.)

 

3. Legal basis for processing (according to GDPR)

Anticwp.com processes data:

  • For the execution of a contract (purchase of products)
  • With legitimate interest (system security, service improvement)
  • With consent (cookies, newsletters)
  • To comply with tax and accounting obligations

 

4. Who has access to your data?

Personal data is not shared with third parties, except for:

4.1 Payment Providers
  • Stripe
  • PayPal
4.2 Hosting & Technical Service Providers

(e.g. server, CDN, email service)

 

5. Data retention period
  • Order & billing data: 5–10 years (obligation under Greek law)
  • User account data: until deleted by the user
  • Support email: up to 3 years
  • Cookies: according to user choices
  • Analytics Data: anonymous and kept for statistical purposes only

 

6. Cookies & Analytics

We use cookies to:

6.1 Necessary cookies

Checkout
Login
Website Security
Session Management

6.2 Preference cookies

Language
Display settings

6.3 Cookie statistics

Google Analytics
WooCommerce analytics

These cookies collect anonymous data such as:

Pages you visit
Duration
Traffic source

6.4 Third-party cookies

When using payment services (Stripe, PayPal), cookies from the respective providers may be installed.

The user can accept or reject all non-essential cookies.

 

7.How we protect your data

We implement complete technical and organizational security measures, such as:

SSL encryption
Secure servers
Limited staff access
Regular security updates
Firewall & anti-malware
Secure payment methods through certified providers

 

8. Your rights (GDPR)

You have the right to:

Request access to your data
Request correction of inaccurate data
Request erasure (where permitted by law)
Request restriction of processing
Request a portability copy
Object to processing for legitimate interest
Withdraw consent for cookies or newsletters

Requests are satisfied within 30 days.

 

9. Data transfer outside the EU

Some providers (Stripe, PayPal, Google Analytics) may maintain servers outside the EU.
The transfer is based on:

Standard Contractual Clauses (SCCs)
GDPR-compliant safeguards

 

10. Changes to the Privacy Policy

We may update this Privacy Policy when there are legal or operational changes.
Amendments will appear on this page.

Last update: [8/12/2025]